SempeRide LLC ("us", "we", or "our") operates http://www.semperide.com (the "Site").
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to your name ("Personal Information").
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics, Yelp, that collect, monitor and analyze this data.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be pertinent to the offering of our transportation services.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Personal Information Collected from E-mails
By sending us an e-mail (by selecting the Contact Us option), you are sending us personal information (i.e., your name, address, e-mail address or other information which can be associated with you without additional information). We store this information in order to respond to your request or otherwise address the subject matter of your e-mail. You should know that e-mail is generally not secure and may be subject to the disclosure requirements of the New York Public Records Act or other legal requirements.
Personal Information Collected from Credit/Debit Card Transactions
We request information from the user in order to make a payment using our site. A user must provide contact information, such as their full name, phone number, pickup address, e-mail address, and financial information, such as a credit/debit card number, billing address, CVC code, and the expiration date. Contact information is used to advise the user about the processing of a payment. Financial information is used for payment processing purposes only.
We use a credit/debit card processing company to process the users credit/debit card charges for products, retrieval requests and chargebacks. We do not retain, share, store or use personal information for any secondary purposes (subject to the New York Public Records Act and other legal requirements) and will exercise reasonable care to prevent disclosure or use of credit/debit card information, other than as permitted by the Credit Card Association Rules. We will retain or require this information to be retained for at least five (5) years in accordance with banking and accounting principles.
Personal Information Transmitted by User Across Internet for Credit/Debit Card Transactions is Made Secure
Here’s what you should know about the security of personal information you provide to us in connection with making a payment using our site:
We require the use of Secured Socket Layer ("SSL") standard transmission encryption to protect transmission of users’ personal information submitted while making a payment using our site. We require that all such information you provide to us in this manner is stored securely subject to the New York Public Records Act and other legal requirements.
Sharing Personal Information with Third Parties
We do not share personal information with third parties, except that we will provide the necessary personal information, including credit/debit card numbers, to the companies assisting us with processing credit/debit card transactions. In some circumstances, we may also be required by law to disclose certain personal information in accordance with the New York Public Records Act or other legal requirements. We may also disclose such information to city regulatory agencies (i.e. Taxi & Limousine Commission (TLC)), law enforcement and/or fraud investigatory agencies, or to other third parties when we, at our sole discretion or as required by law, reasonably believe it to be necessary to protect our property or other rights or the property or other rights of third parties or the public at large.
Consequences of Failing to Provide Personal Information
If you choose not to provide us with your full name or other personal information, it will be impossible for you to make a payment using our site. If you have concerns about privacy and security on the Internet, you also have the option of making cash payments upon completion of services or by mail by sending certified checks or money orders only to SempeRide LLC, 91-53 79th Street, Woodhaven, NY 11421 attention: Billing or by personally visiting our office at 85 Broad Street, 16th Floor, New York, NY 10005.
Getting Access to Information; Changing Information
For information on reviewing and/or making changes to information about you that may be in our records, please send us an e-mail by selecting the Contact Us option or call Billing Services at (718) 350-9591 or at firstname.lastname@example.org.
Should you have any further questions regarding this Privacy & Security Policy or your interaction with our website, please contact us at:
85 Broad Street, 16th Floor
New York, NY 10005
Telephone: (718) 350-9591
By using our website, you consent to this Privacy & Security Policy.